Patient Service Officer (Dermatology Collective)
Permanent
Specialist Clinic (Dermatology)
2 years (Customer service or clinical preferred)
Permanent
Singapore
19 applications
Posted on 16 Jun 2026
HMI Medical Centre (Farrer Park)
Established in 2018 and a part of HMI Medical, HMI Medical Centre (formerly known as StarMed Specialist Centre) is Singapore’s first large-scale ambulatory care centre designed to make healthcare simple. Conveniently located above Farrer Park MRT Station, we offer a comprehensive suite of health services including day surgery, day suites, endoscopy, general practice, health screening, radiology, specialist outpatient clinics, physiotherapy, and night clinic, all under one roof. Join our passionate team of over 100 dedicated professionals, including nurses, administrative staff and support personnel where our core values of Compassion, Competence and Collaboration drive our commitment to excellence, patient-centred care, and advancing healthcare solutions.
Job Description & Requirements
We are now looking for a Patient Service Officer to be part of the team at Farrer Park and Ngee Ann City
The successful candidate will be performing the following duties, but not limited to:
- Perform registration: key in patients’ data and register in the system.
- Generate bill estimation form.
- Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
- Follow up with doctors or clinic staff on completing the information required.
- Providing advice on pre and post-procedure care
- Following up with patients post-procedure
- Assisting the doctor during consultations, surgical, medical, and aesthetic procedures
- Booking of appointments in the system.
- Alert and rectify duplicate patients’ records in the system.
- Assist in training and guiding new and junior staff.
- Collect deposit if required.
- Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
- Perform daily closing of collections and alert superiors on discrepancies if any.
- Rotation between Ngee Ann City and Farrer Park Clinics
Salary: Commensurate with experience.